- Monitoring carrier compliance and performance metrics
- Virtual (video) hearings to improve patient ease/access
- Improved efforts for outreach and education to stakeholders, including online videos for patients
- How technology could be leveraged to improve communications within the system
- Updating the WCB website
- Creating of a voluntary ending review to expedite the appeals process
- Ways to make the IME process more impartial
- Exploration and encouragement of expansion of the PPO model in WC




